FAQ
Rent Vehicle
There will be a key lock box provided to you when picking up the rental. When returning leave the lock box on the passenger window with keys lock inside.
Yes, a deposit is required to rent a car from us. The deposit amount is 50% of the total price. To find out how much a deposit would be for your trip, click on start a booking.
Pets are allowed in rental vehicles. Customers need to keep pets crated and return their rental car in clean condition and free of pet hair to avoid cleaning/detailing fees.
Any additional driver (excluding a spouse or domestic partner) will pay a daily fee. Renter’s spouse or domestic partner who meet the same age and driver’s license requirements of the renter are authorized drivers at no additional charge. Any additional authorized drivers must appear at time of rental and meet age and driver’s license requirements.
An additional charge of $20.00 per day for each additional authorized driver will be added to the cost of the rental.
If you paid for your car rental with a credit card or debit card:
- We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else
Preparation
To rent from us you will need the following:
- Credit or debit card
- Must be 25 years or older
- A valid driver’s license with a photo
- A photo ID (For example: a driver’s license or passport)
We accepts the following forms of payment:
- Visa
- Discover
- MasterCard
- American Express
Renters will need to provide a credit card with sufficient funds to cover the cost of the rental plus an additional amount between $200-$600.
Please contact the renting location directly. The phone number for the location can be found at the top of your rental page. If the office is closed, please call back the next business day.
If you are in an accident, your safety is most important. Please call 911 or call the local authorities for assistance and file a police report. Then call us at 1-800-476-4057, which is available Monday – Friday 9-6pm, to report the incident after authorities have been engaged. They will file a damage report and set up tow services for the damaged vehicle if it is no longer drivable.
If your rental car breaks down due to a mechanical failure and it is not drivable, be sure to get to a safe place out of traffic. Then, call us for assistance at 1-800-476-4057 and they will help you with the towing process.
